External Storage

Can you pull/export files from a report view of Leads/Custom Object Records related to that lead using Box as external storage?

Currently, XfiesPro does not support Box as external storage but for other storages, EXPORT functionality does work. We may have to understand your requirements in detail to provide you the right solution.

Do you support import files from Sharepoint Online to Salesforce?

XfilesPro currently supports OneDrive directly and we are planning to support Sharepoint in the upcoming release at the end of January 2020.

Can you pass a record Id to the Google Drive component from a custom lightning component?

Yes, a record Id can be passed to the Google Drive component from a custom lightning component.

We want to store our email attachments and email to case attachments in external storage ? Will XfilesPro support this ?

Yes, it does support storing the email-attachments and email-to-case attachments in external storage systems.

Can I use Google Drive as an external storage?

Yes. XfilesPro seamlessly supports Google Drive as well as Team Drive as external storage systems.

Can we use SharePoint as our external storage?

XfilesPro currently supports OneDrive directly and we are planning to support Sharepoint in the upcoming release at the end of January 2020.

Can we have non-cloud storage providers configured?

Yes, XfilesPro offers an option to store your Salesforce files and attachments in a non-cloud (on-premise storage) system. Currently, it supports three local storage providers, SFTP, SMB and File Storage.

Will it impact the user-experience once the files are stored externally?

No. There won’t be any changes in user-experience.